Book with confidence
Flexible booking and cancellation policy
Following the current travel restrictions due to the COVID-19, Ultima Collection is offering a new flexible booking and cancellation policy, to enable guests to plan their stay with confidence.
This special offer is valid for all bookings placed until 31st July 2020, with a check-in date until 31st October 2020 (included). Dates might be extended depending on future developments.
Official travel bans:
You can find here a list of travel, entry and exit bans published by IATA, the International Air Transport Association. Please kindly note that this list is shared for information only and remains subject to change without notice. Ultima Collection is not responsible for the content published on this website. We invite our guests to contact local authorities in the relevant countries before travelling.
Peace of mind:
The new 'Book with Confidence' limited offer has been designed to enable guests to plan in advance their stay in their favourite Ultima destination.
Ultima collection now allows reservations without down payment until the travel, entry and/or exit bans have been lifted between the country of residence and the Ultima destination, including Switzerland for Megève and Courchevel.
No cancellation fees & flexible dates
Ultima will hold the reservation without down payment for guests until another confirmed reservation (booking with deposit) is received, or when travel, entry and exit bans are lifted.
In such case, Ultima Collection will contact the reservation holder to either confirm their booking (deposit) or reschedule their stay. The deposit will be required within 5 working days by credit card or bank transfer.
To secure their dates, guests can of course make a deposit in advance and still benefit from the flexible policy in case of travel, entry and/or exit ban. Guests will be allowed to postpone their reservation to a later date.
Postponing a reservation is subject to rate changes and availability. Full payment stays due for bookings within 30 days of check-in.
For more information about our adaptations to the COVID-19 pandemic:
Read our COVID-19 statement
Discover the new Ultima Hideaway Programmes