Coronavirus (COVID-19) Statement
As a leading luxury hospitality group, our top priority is the safety of our guests as well as our staff across our properties. We will continue to closely observe the COVID-19 pandemic and its changing implications by monitoring the evolving needs and taking the necessary courses of action to protect and secure our premises, and most importantly our people.
Our team is closely following developments regarding the coronavirus (COVID-19) at a national level, as well as internationally, following the guidance set out by the World Health Organisation (WHO). The health and safety of our staff and guests, as well comfort of our guests is paramount and as such, we have implemented strict measures across our properties to ensure health and safety measures are implemented to protect all parties.
Ultima Collection and our property staff have implemented enhanced cleaning and hygiene procedures that distinguish our exceptionally high standards for cleanliness, professionally disinfecting all spaces following every guest stay, maintaining the recommended distance when in contact with guests as well as taking into account guidance issued by authorities.
Guests are invited to contact our expert teams to curate a bespoke stay with personalised services and property staffing that meet their seclusion and privacy needs. With access to leading private clinics and medical professionals, Ultima Collection provides a holistic experience for guests across our properties, meeting the most advanced health and wellness needs of our guests.
Our villas and residences can be made available without staff to meet each guest's preference. External security team visits can also be organised with limited disruption to our guests' seclusion and privacy.
Ultima Collection has also launched a Book with Confidence flexible booking and cancellation policy for guests who wish to plan ahead and book with total peace of mind, protecting them against cancellations due to COVID 19.
For more information:
Press enquiries: email@example.com
Flexible booking and cancellation policy: Book with Confidence